Privacy Statement BillsManager

1. Introduction

BillsManager would like to thank you for visiting out Website and Privacy policy. We respect your right to privacy and comply with our obligations under the Data Protection Acts 1988 and 2003. The purpose of this Website Privacy statement is to outline how we deal with and use any personal data you provide to us while visiting this website and using your online account at and all BillsManager domains. By visiting this website, you are accepting the terms of this Website Privacy Policy.

2. Data we may collect

We keep track of the internet addresses from which Users visit us, and track the page(s) on our site that you visit. We analyse this data for trends and statistics as outlined below.

All other data is inputted by you such as when you supply us with your e-mail address when you register to use our website, you choose a secure password and input your bills, income and expenditure data. If you send an email to a friend about our website, we may collect their email address.

Information gathered automatically when you visit the website

For general web browsing, certain information is recorded in the website log files and site metrics, which may include:

  • The top-level domain name from which you access the internet
  • The IP address of the computer from which you access the websites
  • The date and time each computer accesses the websites
  • The pages accessed and the documents downloaded by each computer
  • The type and version of the browsers being used to access the websites
  • The addresses of any third-party web pages which refer visitors to our websites
  • Keywords used in search engines and directories to find our websites
  • Keywords and phrases used to search our websites

This information is used for statistical purposes only, including:

  • To find out how many people are visiting our sites
  • To identify what pages are accessed most frequently
  • To help us improve the information we are supplying to our users
  • To make our site more user friendly

This information is made available to an agent of BillsManager who provides an analysis and reporting service to BillsManager. This agent is registered with the Data Protection Commission and has provided written confirmation to BillsManager that they will comply with the relevant data protection obligations by keeping information secure and not using it for any purpose other than which it was provided.

An archive of these website log files and associated analysis and reports are retained indefinitely in BillsManager as a way of measuring patterns of website traffic over the years and in order to facilitate future planning.

3. Cookies

A cookie is a block of data that a web server places on a user’s PC. Typically it is used to ease navigation through the site. It is also a useful means of the website tracking the user’s path through the site, and identifying repeat visits to the site by the same user (or same user’s machine). This can then help the website owner to, for instance, identify common navigation paths taken through the website. The information and statistics retrieved is completely anonymous. Cookies do not contain personal information from which you can be identified, unless you have furnished such information to the web site.

Our privacy policy does not cover the use of cookies by third parties as we have no access or control over these cookies. Our website uses cookies to enhance your experience of our website. In order to access our websites full features all cookies must be enabled.

If you do not wish to accept cookies you can adjust your browser settings as most browsers can be set to prevent them being downloaded. You can find out how to make these changes to your browser at this site:

4. Purposes for which we hold your data.

We will use the information which we collect for registering you as a user of our website, to correspondence with you or participating in surveys to help us enhance our services.

In addition we may use your information for the purposes of analysing it and making suggestions which may enable you to make savings or consider alternative or additional products to the ones you are using. These suggestions may be delivered either on our website or by email, advertisements or text messages to you.

We may analyse the behaviour of our website users to allow us improve our website, for marketing and for advertising purposes.

We do not sell, rent or share data for any reason that is not disclosed in this Policy.

Your data will be used to provide and promote our website, to provide user support, and for other purposes referred to in our Privacy statement and the Terms and Conditions.  In the event that we or the website are acquired by a third party, your personal information may be transferred to any such acquirer.

5. How long we retain your data

We will retain your information for as long as your account is active or as needed to provide you services, to comply with our legal obligations and resolve disputes.  Once you delete your account we will automatically delete all information which we hold on you after 30 days.

6. Disclosure of Information to Third Parties

We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our website. For example, we might inform third parties regarding the number of unique users who visit our website, the demographic breakdown of our community users of our website, or the activities that visitors to our website engage in while on our website. The third parties to whom we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees, researchers and other similar parties.

We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfil your order (in such circumstances, the third party is bound by similar data protection requirements). We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.

Where BillsManager websites provide links to third-party websites, BillsManager is not responsible for the content, copyright or privacy policies of these websites. We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such.

7. Security of your data

Your personal data will be collected, processed, stored and used by us, and passed to and processed by our subsidiary and/or affiliated companies and other data processors acting under contract with us. Personal data contributed by or collected from users on our Site may be stored and processed in the UK, United States or any other country in which we or our affiliates, subsidiaries or agents maintain facilities, and by using our Site, you acknowledge and agree that you may be transferring your personal data outside of the country in which you have contributed it, and that you consent to any such transfer of information outside of your country. These countries may not have similar data protection laws to those that apply in the European Union (EU). However, if we transfer your personal data outside of the EU in this way, we will take steps to ensure that your privacy rights continue to be protected in compliance with applicable data protection law and this Privacy Policy.

Your Data is held on secure servers hosted under licence by our Service Providers. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we take our security responsibilities very seriously and take all reasonable steps (including appropriate technical and organisational measures) to protect your Data once they have been received by BillsManager.

Staff who have access to personal information gathered from the websites are made aware of data protection responsibilities.

It remains each user’s responsibility to protect against unauthorised access to your use of the website, to ensure no-one else uses the website while your machine is “logged on” to your account, to log off from your account when not using it and where relevant, to keep your password or other access information secret.

8. Updating, Verifying and Deleting Personal Data

You have a right to a copy of your personal data which you may have supplied via this website. All personal data we hold has been inputted by you and is available to you by logging into your account. We do not hold any additional data above the data you can access in your account.

To change your personal information log into your online account to make the necessary changes.

Where you wish for your personal data which you have supplied via the website to be deleted, close your account and all data will be deletes after 30 days.

If you are concerned about how personal data is processed via this website, please email us with any such concerns.

9. Changes to the Website Privacy Statement

Any changes to this Website Privacy Statement will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Website Privacy Statement, or otherwise disclosed to you at the time it was collected, we will notify you, and you will have a choice as to whether or not we use your information in the new manner.

10. Newsletter

Our website allows you to subscribe to BillsManager’s email newsletter.

If you use the subscription form to subscribe to the newsletter your email address is automatically added to the subscriber database. We will only use your email address for sending you communications for which you have specifically subscribed or requested. All email newsletters include details of how you can unsubscribe.

Subscriber lists are kept on a server belonging to and administered by an agent of BillsManager who provides the email alert software to BillsManager. This agent is registered with the Data Protection Commission and has provided written confirmation to BillsManager that they will comply with the relevant data protection obligations by keeping information secure and not using it for any purpose other than which it was provided.

For backup purposes, copies of email alert subscriber lists are stored on secure servers to which a limited number of BillsManager personnel or their agents have access via the internal network.

11. Use of email

You can use the website to provide you with email alerts. You can disable these alerts at any time by removing these alerts in settings.  We may use email in relation to administrative purposes.

Surveys are another method by which we gather information about our users. From time to time, we may request users’ input in order to evaluate potential features and services. The decision to answer a survey is completely yours. We use information gathered from surveys to improve our service.

12. Data Protection Act Notice

Information collected on this website will become part of the data held in accordance with the Data Protection Acts 1988 and 2003.

13. Contact Us

Should you have any concerns about your privacy or any of the issues covered in this statement, please do not hesitate to email us at

Updated 18th July 2013